MuninX help desk softwaresimple, affordable, and AI-assisted
No bloat, no complexity. Get set up quickly, keep agents in control, and use AI where it actually helps. MuninX makes customer support easier to run.
Your agents, supercharged with AI
Let AI handle the heavy lifting so your team can focus on what matters.
AI-Assisted Agents
AI drafts replies, suggests improvements, and searches approved web sources for context. Admins can define instructions and tone, and your agents still review and send with one click.
Fully Autonomous AI Agents
AI handles tickets end-to-end: reads, researches, replies, and resolves — with configurable guardrails.
You stay in control. Set tone, instructions, and confidence thresholds from your AI Policy settings.
Built for simplicity, designed for results
Everything you need without the complexity. Start supporting customers in minutes, not days.
Fast Setup
No technical knowledge needed. Create your workspace and start receiving tickets quickly.
Smart Ticket Management
Automatic email-to-ticket conversion, priorities, assignments, and organization-level views.
Clear Insights
Simple dashboards with response times, resolution rates, and team performance — no analyst required.
Built-In Security
Role-based access and data isolation built in from day one.
Simple, pay-as-you-go pricing
You get 1 human agent free forever. After that, you only pay for the agents you add.
Human Agents
First human agent
€0/month
Free forever
Additional human agents
€9/agent/mo
- Same standard capabilities for free and paid human agents
- Unlimited tickets
- Reporting included
- No AI assistance
AI-Assisted Agents
Add AI assistance only for the agents that need it
- All standard human-agent capabilities
- AI draft replies
- AI improve responses
- Search approved web sources for reply context
- Admin-defined AI instructions and tone
How billing works
There is no separate plan selection. You get 1 human agent free forever, and your monthly cost depends on how many additional human agents and AI-assisted agents you add.
Ready to let AI handle your support?
Join companies already using MuninX. Start completely free — upgrade only when you need to.
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