All features
AI assistance
AI-assisted support
Help agents draft and improve replies with approved context, tone, instructions, and web-source settings where enabled.

Problem
Agents often rewrite the same answers, search for context, or spend too much time turning rough notes into a clear customer reply.
How MuninX helps
MuninX AI assists the human agent. It can draft replies, improve responses, and use approved web source context while agents review what gets sent.
Key capabilities
AI drafts for AI-assisted agents
Response improvement before sending
Approved web source context
AI tone, instructions, and approved web-source settings where enabled
Start with one free human agent
Move support into a focused ticket workflow, then add paid human or AI-assisted agents when your team needs them.