All features
Customer context
Customers & organizations
Keep customer records, organizations, domains, and access controls connected to the support workflow.
Problem
Support teams lose context when customer details live in separate notes, email threads, or memory. That makes every new request slower to understand.
How MuninX helps
MuninX keeps customer and organization context close to tickets, so agents can see who they are helping and how that customer relates to the wider account.
Key capabilities
Customer context connected to tickets
Account-level customer organizations
Organization domains for access control
Restricted inbound email creation
Start with one free human agent
Move support into a focused ticket workflow, then add paid human or AI-assisted agents when your team needs them.